Remyck House is a residential care home, which can accommodate up to 29 people. The service supports older people who may be living with a diagnosis of dementia. At the time of our inspection there were 16 people living at the service.
The building has been extended and adapted, it has 2 floors, with a lift to the first floor. There is a large lounge, a reception and a dining room. All of the bedrooms have a wash basin and some an ensuite toilet and shower. There are also communal bathrooms and shower rooms. There is a secure, outside space, where people can sit or tend to the plants being grown.
People’s experience of using this service and what we found
People and relatives reported they were cared for safely. Their feedback included, “I feel safe. I can’t really say why, but there are people around” and “I do feel safe. People were satisfied with the service provided overall but some felt further improvements could be made to the quality of the meals provided. Relatives reported the registered manager had been open and transparent with them about the issues identified at the last inspection and the actions they were taking to address them.
Processes were in place to keep people safe, and staff had updated their training. We observed the atmosphere in the home was calm and people were relaxed.
The registered manager and providers had taken actions to ensure people were adequately protected from the risk of fire and other required work was being completed. The environment of the home was clean and safe for people and items of equipment had been replaced where required. Staff completed checks for different aspects of people’s safety, but needed to ensure these were consistently recorded. Measures were in place to reduce the risk of people falling. The provider had made necessary improvements and medicines were now managed safely at the home. Processes were in place to protect people from acquiring an infection.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was requires improvement (published 14 April 2023).
Why we inspected
We undertook this targeted inspection to check whether the Warning Notices we previously served on the providers and the registered manager in relation to Regulation 12 Safe Care and Treatment and Regulation 13 Safeguarding of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 had been met. The overall rating for the service has not changed following this targeted inspection and remains requires improvement.
We use targeted inspections to follow up on Warning Notices or to check concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.
We have made a recommendation about the management of some medicines.
We will continue to monitor information we receive about the service, which will help inform when we next inspect.