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Inspection Summary


Overall summary & rating

Good

Updated 12 March 2019

About the service:

Remyck House is a residential care home. The service was providing personal care for 26 people at the time of inspection. People supported included older people, and people living with dementia.

For more details, please see the full report which is on the Care Quality Commission website at www.cqc.org.uk.

People’s experience of using the service:

People received a service that was safe. Systems and processes were in place to manage medicines safely and protect people from the risk of abuse.

• Staff had the right skills and were trained efficiently to support the people they cared for. People’s care and support led to good outcomes.

• Care workers had developed meaningful relationships with people they supported. They respected people’s dignity and privacy, and promoted their independence.

• People’s care and support met their needs and reflected their preferences.

• Management processes were in place to monitor and improve the quality of the service. There was an empowering, positive and open culture.

Rating at last inspection:

• At the last inspection the service was rated Good (19 October 2016).

Why we inspected:

• This was a planned inspection to check that this service remained Good.

Follow up:

• We did not identify any concerns at this inspection. We will therefore re-inspect this service within our published timeframe for services rated good. We will continue to monitor the service through the information we receive.

Inspection areas

Safe

Good

Updated 12 March 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 12 March 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 12 March 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 12 March 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 12 March 2019

The service was well led.

Details are in our well led findings below.