You are here

All reports

Inspection report

Date of Inspection: 7 March 2013
Date of Publication: 19 April 2013
Inspection Report published 19 April 2013 PDF | 81.18 KB

Overview

Inspection carried out on 7 March 2013

During an inspection in response to concerns

We spoke with three people who used the service. One person said “I’m very happy here. I feel well taken care of”. A second person we spoke with said “I’m very happy here and the people are very helpful”. The third person we spoke with said “we’re very well looked after. I think it’s wonderful”.

We found people looked well groomed and we observed staff following good manual handling practices when they assisted people. We saw the home had systems in place for the hygenic management of waste.

We saw staff rotas had been completed a month in advance and ensured sufficient staff were on duty throughout the day and night to meet people’s needs. We found the service had ensured the Care Quality Commission (CQC) were notified of a number of notifiable incidents however we were unable to determine whether all notifiable incidents had been correctly notified as the service’s incident book was out of date.