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Inspection report

Date of Inspection: 22 September 2011
Date of Publication: 16 December 2011
Inspection Report published 16 December 2011 PDF | 49.75 KB

People's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)

Meeting this standard

We checked that people who use this service

  • Their personal records including medical records are accurate, fit for purpose, held securely and remain confidential.
  • Other records required to be kept to protect their safety and well being are maintained and held securely where required.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 22/09/2011, looked at records of people who use services, talked to staff, reviewed information from stakeholders and talked to people who use services.

Our judgement

Remyck House has addressed the concerns we had identified previously. People who use this service benefit from records being maintained effectively and stored appropriately.

On the basis of the evidence provided and the views of the people using the service we found the service to be compliant with this outcome.

User experience

On this occasion we did not speak with people who used the service about records, so

cannot report what they said.

Other evidence

Following our last visit, the home provided us with an action plan to improve their compliance with this outcome. The action plan included that care plans had been reviewed by the manager and records had been updated to ensure that appropriate language was being used.

During our visit, we found records had been reviewed regularly and were stored appropriately. Staff told us they were aware of the

importance of keeping records up to date and ensuring they kept them securely.