Last updated 8 June 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 21 and 22 April 2016 and was unannounced. The inspection was carried out by one adult social care inspector who was accompanied on the first day of inspection by an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. We reviewed previous inspection reports and other information we held about the service including any notifications. A notification is information about important events which the service is required to send us by law.

During the inspection we looked at three people's care plans, five people's Medicine Administration Records (MAR), two staff files, staff training records and other records in relation to the running of the home. We spoke with the registered manager and three other members of staff. We spoke with six people who lived at Penlee Residential Care Home and two relatives.