Last updated 3 January 2019
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on 13 November 2018 and was unannounced. The inspection team was made up of one inspector and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Before the inspection we looked at information already known about this service such as the last report. There were no notifications received since the last inspection. Notifications are important events the service is expected to notify us of. We used information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.

On the day of our inspection visit we spoke with the registered manager, four care staff, eight of the 12 people living at the service. We looked at two staff recruitment records and staff files. We looked at audits, medicine practices and records, two care plans, staffing rotas and other records relating to the management of the business.