- Care home
The Churchley Rest Home Limited
Assessment report published 10 September 2026
Contents
Ratings
Our view of the service
Date of assessment 20 July 2026. Churchley Rest Home is a residential care home, providing accommodation and personal care for up to 18 people over the age of 65. There were 15 people living at the home on the day of inspection. Some people had specialist needs associated with dementia. This was a focused inspection to follow up on the previous breaches of regulation.
At our last assessment we found the provider was in breach of legal regulation in relation to gaining and recording consent and good governance.
On our assessment we found enough improvements had been made, and the provider was no longer in breach of any regulations.
There were systems and audits in place and there was a good oversight over the home and care delivery. The managers were knowledgeable about the home and the people living there. Staff knew people's care needs and how best to support them. The environment was well maintained, and regular ‘manager walk arounds’ ensured that any improvements needed were highlighted and acted upon. The home worked in collaboration with community professionals to ensure people got the support they needed. The home promoted a culture of continuous learning and ongoing improvement.
One community professional told us, "The home has made significant improvements in its reporting practices and communication processes. The service demonstrates a strong commitment to supporting and maintaining the wellbeing of people living in the home and has a positive track record in preventing avoidable hospital admissions through proactive care and effective support strategies.”
People's experience of this service
People and relatives were positive about the home and the support they received. One relative told us, “[Relative] lived here for five years, couldn’t be safer. Everyone knows them.” Relatives told us how staff knew people well and the management team were always available to talk. Comments included, “A lot of the staff have been around a long time, and they are happy to make time to discuss any issues that come up.” And “The manager and their deputy are almost always available to have a chat, often one of them opens the front door when I arrive.”
People were observed moving freely around the home and choose how they wanted to spend their time. Some people accessed the local community independently. One relative told us, "Yes, they understand [relative's] routine and are generally ‘hands off’, supporting them to stay independent.”
People were supported to make choices, and their preferences were respected and promoted.
One person told us, "There is a set menu for food, but they will adapt to my choices and preferences."