Archived: Cedars Road

At the last inspection in January 2015, the service was rated Good.

At this inspection we found the service remained Good.

The service demonstrated they continued to meet the regulations and fundamental standards.

People using the service felt safe living at Cedars Road and spoke positively about the support provided to them. They said staff treated them with kindness and respect. People were supported to lead active lives and maintain relationships with those who matter to them.

People received care and support from a small group of staff who knew them well and understood their needs and preferences. Each person had an individualised support plan to make sure they received the support they required. Assessments completed by the service identified any risks to each person and helped to safely promote their independence.

People were supported to have their health needs met. We saw that people’s prescribed medicines were being stored securely and managed safely.

The staff attended training which gave them the knowledge and skills to support people effectively. People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People using the service felt able to speak to the registered manager or other staff to raise any issues or concerns.

An experienced registered manager was in post who knew the service and the people living there very well. There were systems in place to help ensure the safety and quality of the service provided.

Further information is in the detailed findings below

Overall comments about the service included 'yes, I like it here', 'I like living here', 'it's fantastic here' and 'it's alright'. The people we spoke to told us that they were treated with dignity and respect by staff saying 'they're alright here', 'they are nice to me' and 'the staff are fine'.

All of the people we spoke to said that they felt safe living at the home and that they would talk to staff if they had any concerns or worries. Staff spoken to were aware of their duty to report any concerns they had about people being put at risk and they told us that they felt able to approach senior staff within the organisation should they need to do this.

Comments from people who use the service included 'I like this place', 'they look after me', 'I like it here' and 'I'm happy here'. All of the individuals spoken to said they liked the staff and were treated well by them.

Comments about the food included 'I can have what I like', 'I like the food - I get enough to eat here' and 'the food is good'.

Some people using the service went off to play golf on the day we visited and they told us that they had also been swimming that morning. One person said that 'there's enough to do' whilst another individual told us about the book club they attended each week.

Two people told us that they sometimes got bored and would like to be doing more. One person told us 'there have been lots of cutbacks' referring to the closure of their day centre whilst another individual commented 'it gets a bit boring'. Staff also said that, whilst they could meet the care needs of people using the service, it was more difficult to provide daily opportunities for social engagement and occupation.