• Care Home
  • Care home

Archived: Cedars Road

Overall: Good read more about inspection ratings

5 Cedars Road, Hampton Wick, Kingston Upon Thames, Surrey, KT1 4BG (020) 8943 2668

Provided and run by:
Richmond Homes and Lifestyle Trust

Important: The provider of this service changed. See new profile

Latest inspection summary

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Background to this inspection

Updated 28 February 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This comprehensive inspection took place on 19 January 2017. The inspection was unannounced and carried out by one inspector.

During our visit we spoke with five people using the service and three members of staff. The registered manager was not available on the day of the inspection. We observed care and support in communal areas, spoke with people in private and looked at the care records for two people. We also looked at records that related to how the home was managed.

Overall inspection

Good

Updated 28 February 2017

Cedars Road is a care home for up to eight people who have a learning disability. The service is based in a large detached house with each person having their own bedroom and the use of communal facilities including a lounge, dining area, kitchen and garden.

At the last inspection in January 2015, the service was rated Good.

At this inspection we found the service remained Good.

The service demonstrated they continued to meet the regulations and fundamental standards.

People using the service felt safe living at Cedars Road and spoke positively about the support provided to them. They said staff treated them with kindness and respect. People were supported to lead active lives and maintain relationships with those who matter to them.

People received care and support from a small group of staff who knew them well and understood their needs and preferences. Each person had an individualised support plan to make sure they received the support they required. Assessments completed by the service identified any risks to each person and helped to safely promote their independence.

People were supported to have their health needs met. We saw that people’s prescribed medicines were being stored securely and managed safely.

The staff attended training which gave them the knowledge and skills to support people effectively. People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People using the service felt able to speak to the registered manager or other staff to raise any issues or concerns.

An experienced registered manager was in post who knew the service and the people living there very well. There were systems in place to help ensure the safety and quality of the service provided.

Further information is in the detailed findings below