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Archived: The Goddards Home From Home Care Good

The provider of this service changed - see new profile

Inspection Summary


Overall summary & rating

Good

Updated 14 September 2017

The inspection took place on 18 August 2017 and was announced.

The Goddards Home from Home Care is registered for the regulated activity of personal care. The service provides support to people in their own home or in a supported living environment.

The Home from Home service was set up to look after people who moved from their sister service (The Goddards) to independent living. We were informed by the registered provider that the service currently looked after one person in independent living accommodation.

The person received 16 hours care from the service and also had input from the ‘Creative support team’ who operated the supported living accommodation.

At the last inspection, the service was rated Good.

At this inspection we found the service remained Good.

People were supported by care workers who understood the importance of protecting them from harm. Care workers had received training in how to identify abuse and report this to the appropriate authorities.

Care workers were provided with support and training to develop their skills and knowledge and to meet people’s holistic needs.

People were supported to access health care professionals when needed.

People were supported to have maximum choice and control of their lives and care workers provided care and support in the least restrictive way possible; the policies and systems in the service support this practice.

Care workers had a good understanding of people’s needs and were kind and caring.

People told us they had no concerns regarding care workers respecting their dignity and upholding their right to privacy.

People were supported and encouraged to be independent and to live fulfilling lives. They were supported to enjoy activities, events and interests of choice.

Systems and process were in place to record and evaluate any accidents, incidents and complaints should they arise.

People who used the service, and those who had an interest in their welfare and wellbeing, were asked for their views about how the service was run.

Regular audits were carried out to ensure the service was safe and well run.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 14 September 2017

The service remains good.

Effective

Good

Updated 14 September 2017

The service remains good.

Caring

Good

Updated 14 September 2017

The service remains good.

Responsive

Good

Updated 14 September 2017

The service remains good.

Well-led

Good

Updated 14 September 2017

The service remains good.