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Cherry Tree Manor Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 15 April 2021

Cherry Tree Manor is a ‘care home’ registered to provide accommodation and personal care for up to 58 people. At the time of this inspection, 37 people were living at the service.

We found the following examples of good practice.

¿ The service was receiving visitors with clear infection control procedures in place. All visitors were directed to a separate entrance on arrival where they were welcomed by a member of staff and screening took place. All visitors were required to wear personal protective equipment (PPE).

¿ Face to face visits, where one nominated visitor and people could meet and hold hands, were taking place in designated rooms, or within people’s bedrooms if this was required. Visits were pre-arranged, with visitors being provided with a rapid test for COVID-19, guidance and personal protective equipment (PPE). Other visitors were also able to continue visiting, with garden visits or ‘window visits’ being facilitated if this was preferred. All visiting areas were cleaned between visits.

¿ The service was clean and hygienic. Cleaning schedules were in place, with tasks methodically completed throughout the day.

¿ The provider had developed procedures and guidance for people and staff in response to the COVID-19 pandemic. Risks to people and staff in relation to their health, safety and wellbeing had been assessed.

Inspection areas

Safe

Requires improvement

Updated 15 April 2021

Further information is in the detailed findings below.

Effective

Requires improvement

Updated 15 April 2021

Caring

Good

Updated 15 April 2021

Responsive

Good

Updated 15 April 2021

Well-led

Requires improvement

Updated 15 April 2021