• Care Home
  • Care home

People in Action - Old Hinckley Road

Overall: Good read more about inspection ratings

45 Old Hinckley Road, Nuneaton, Warwickshire, CV10 0AA (024) 7638 2960

Provided and run by:
People in Action

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Background to this inspection

Updated 26 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 25 January 2022 and was announced. We gave the service 24 hours’ notice of the inspection.

Overall inspection

Good

Updated 26 February 2022

An announced inspection visit took place on 20 June 2018. The home provides accommodation, personal care and support for up to seven people, with physical and / or learning disabilities. At the time of this inspection, five people lived at the home. Each person had their own bedroom and there were several lounges, dining areas, a conservatory, gardens and bathrooms at the home which people shared.

People in care homes receive accommodation and nursing and/or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

There was not a registered manager in post at the time of our visit. The service manager in charge of the home was in the process of registering with CQC. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At our last comprehensive inspection in November 2015, we rated the service as Good overall. At this inspection we found the evidence continued to support the rating of Good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The service manager and staff assessed risks to people’s health and welfare and care plans provided accurate information for staff to minimise the identified risks. Staff and people had lived and worked at the home for a number of years and were familiar around each other’s company, which helped people be relaxed with staff. We were confident staff knew people well and they continued to support and encourage people’s independence.

Staff knew how to keep people safe from the risk of abuse. There continued to be enough staff to meet people’s health needs and there continued to be flexibility in staffing levels, to make sure people received a safe, effective and responsive service.

People’s medicines were managed, stored and administered safely by trained and competent staff. Staff understood people’s needs and abilities and they had the skills, training and experience to meet people’s needs effectively.

People continued to be cared for and supported by kind and compassionate staff. People were supported to have choice where possible. Staff ensured people received support from other health professionals to maintain their physical and mental health and people were involved in how their care was delivered.

Each person had a care and support plan with detailed information and guidance personal to them. Care plans included information on maintaining the person's health, their daily routines and preferences.

Staff told us they felt supported by the management team and by each other. The quality monitoring system demonstrated systems continued to be effective and support good outcomes for people.

Further information is in the detailed findings below.