The Care Quality Commission
  • Hospital
  • Independent hospital

Hey Baby 4D Dartford

Overall: Good read more about inspection ratings

2 The Orchards, Dartford, DA1 1DN

Provided and run by:
Hey Baby 4D Kent West Ltd

All Inspections

During an assessment of Diagnostic and screening services

The date of the assessment 4 March 2026

This was the first assessment for this service since registering with the CQC in July 2021.

We rated the service as good. Staff assessed and mitigated risks. Care plans were guided by safe practice. The provider had enough staff to ensure people’s safety and meet their needs.

  • The service provided safe care and treatment, staff completed holistic and timely risk assessments, and care was well planned. Staff understood how to safeguard people from abuse and neglect. Staff worked well together for the benefit of pregnant women and supported them to make informed decisions about their care. The service had considered the impact that a potential failed pregnancy may have and provided support for pregnant women. They ensured that referrals to stakeholders were made in a timely manner. Staff maintained accurate records.
  • The service planned care to meet the needs of the local population and made it easy for people to provide feedback which was very positive.
  • The service was accessible and supported local NHS wait times and staff engaged well with women and stakeholders. Staff had formed meaningful relationships with families who used the service for more than one pregnancy because they felt cared for and respected.
  • The registered manager was approachable, and staff felt respected and included in decisions regarding service delivery.

However, we found gaps in infection prevention and control and environmental risk assessments. Also, governance systems and audits were not effective in identifying gaps in maintenance, fire safety and stock checks. This posed a risk to infection prevention and control management and the environment. Although, the registered manager was proactive responding immediately to our concerns to ensure the safety of staff and services users.

There was one breach in regulation relating to good governance.

During an assessment of the hospital overall

Date of assessment: 4 March 2026.

Hey Baby 4D Dartford, is an independent pregnancy scanning service which provides diagnostic scans at all stages of pregnancy. Pregnancy scanning is completed by sonographers who received training in various aspects of fetal wellbeing including fetal anomaly screening and obstetrics and gynaecology training completed abroad.

The service was accessible to women and feedback was positive. Throughout this report we refer to service users and people as pregnant women or women.

This was the first assessment of this location.

In our assessment of Hey Baby 4D Dartford, we found that staff had the right qualifications, had safe systems, pathways and transitions, understood how to identify abuse and refer service users to third party organisations like the NHS and the service was easily accessible for pregnant women.

However, we found gaps in governance processes.

We refer to the ‘reporting period’ within this report which was April 2025 to March 2026.

At this assessment we identified a breach of regulation 17 Good Governance.