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Archived: Little Sutton Lane Good

Inspection Summary


Overall summary & rating

Good

Updated 7 September 2016

This inspection took place on 3 August 2016 and was announced. We last inspected the service in July 2015. The service was assessed as good but we identified a breach in the regulations in regards to the provider’s systems for auditing the quality of the service. At this inspection we found this had been rectified.

The service is registered to provide care for up to four people who have a learning disability. Two people lived there at the time of our inspection. A registered manager was in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People who used the service and their relatives told us that the home was safe. We observed people looking relaxed and at ease within the home, and with the staff who were supporting them. Staff were aware of the need to keep people safe and they knew how to report allegations or suspicions of poor practice. People received their medication safely.

There were sufficient appropriately trained, skilled and supervised staff and they received opportunities to further develop their skills.

The registered manager had approached the appropriate authority when it was felt that there was a risk people were being supported in a way which could restrict their freedom. Staff had been provided with training about the Mental Capacity Act 2005 (MCA) but not all staff were aware that Deprivation of Liberty applications had been submitted.

People were supported to maintain good health and to access appropriate support from health professionals where needed. People were supported to have food that they enjoyed and meal times were flexible to meet people's needs.

People told us that they were happy at this home and this was confirmed by people's relatives. We observed caring staff practice, and staff we spoke with demonstrated a positive regard for the people they were supporting. People and, where appropriate, their relatives, were consulted about their preferences and people were treated with dignity and respect. People’s needs had been assessed and care plans developed to inform staff how to support people appropriately.

There were systems in place if people wished to make a complaint. The registered manager was aware of his responsibilities and had the skills and experience required to enable them to effectively lead this service.

Inspection areas

Safe

Good

Updated 7 September 2016

The service was safe.

Safeguarding procedures were available and staff we spoke with knew to report any allegation or suspicion of abuse.

There were sufficient numbers of staff available to meet people�s individual needs.

Appropriate systems were in place for the management and administration of medicines.

Effective

Good

Updated 7 September 2016

The service was effective.

Staff understood the principles of protecting the legal and civil rights of people using the service.

People were supported to attend medical appointments and staff sought advice from health professionals in relation to people�s care.

People were being supported to eat and drink in line with their needs and preferences.

Caring

Good

Updated 7 September 2016

The service was caring.

Staff had positive caring relationships with people using the service. Staff knew people well and knew what was important in their lives.

People�s dignity and privacy had been promoted and respected.

Responsive

Good

Updated 7 September 2016

The service was responsive.

People used community facilities and were supported to follow and develop their personal interests.

Relatives were confident action would be taken if they raised any concerns or complaints about the care their family members received.

Well-led

Good

Updated 7 September 2016

The service was well-led.

Effective systems were in place to check on and improve the quality and safety of the service.

Staff spoke positively about the registered manager. Staff also told us they enjoyed working at the service