JM Radiology Reporting

Updated 16 March 2023

Reporting Site is operated by JM Radiology Limited, providing specialist dental cone-beam computed tomography (CBCT) and teleradiology reporting services. CBCT is a specialist scan which is used when regular dental or facial x-rays are not sufficient. Teleradiology is the transmission of patients’ radiological images between different locations to produce a primary report, expert second opinion or clinical review. The service does not provide direct scanning or diagnostic services to patients and has no direct contact with patients. The majority of the reports were for adult images with less than one percent for children images. The service receives referrals from private dental practices.

The clinic has a registered manager in post. A registered manager is a person who has registered with the CQC to manage the service. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

The main service provided is diagnostic imaging. The service opened in May 2019, having previously offered services under a different location. The service moved location in April 2021, and this is the first inspection of the service. Our inspection team was led by a CQC lead inspector, an assistant inspector with remote support from the CQC National Dental Advisor.

Between 13th Feb 2022 and 13th Feb 2023, the service completed 4991 reports.

Track record on safety:

• Zero incidents.

• Zero complaints.

Updated 16 March 2023

We have not inspected this service before. We rated it as good because:

• The service provided mandatory training in key skills to all staff and made sure everyone completed it.
• The service had enough staff with the right qualifications, skills, training and experience.
• There were effective systems to act on urgent referrals and escalation processes for reporting radiologists in the event of a significant finding.
• The registered manager had the skills and ability to run the service using reliable information systems. They were visible and approachable in the service.
• Staff felt respected, supported and valued. The service had an open culture where referring clinicians, and staff could raise concerns without fear.
• Referrers could access the service when they needed it and received the report within the agreed time frame.
• The registered manager monitored the effectiveness of the service and made sure those working under practicing privileges were competent.
• The registered manager was committed to improving services continually.

However:

• Although radiologists completed regular calibration of their reporting monitors, this was not recorded in one place. We raised this with the registered manager who addressed this immediately and provided the necessary evidence.

Nicola Wise

Interim Director of Secondary and Specialist Care

Updated 16 March 2023

Diagnostic Imaging was the main activity at this service. See the overall summary for details.

We rated this service as good overall, as we found it good in safe, responsive and well led. We do not rate effective for diagnostic imaging services. Caring was not inspected during this inspection as it was a teleradiology reporting service which meant the service did not see patients and patients did not visit the premises.