Silverjen Limited

Registration details

The location ID for Silverjen Limited is 1-10615519904.

CQC register Silverjen Limited to carry out these legally regulated activities. Contact us if you think Silverjen Limited is operating services not listed here.

Type of service

• Homecare agencies

Service specialism

• Dementia
• Eating disorders
• Learning disabilities
• Mental health conditions
• Physical disabilities
• Sensory impairments
• Substance misuse problems

Local authority

Surrey

Monitored services

CQC register Silverjen Limited to carry out the following legally regulated services here:

Personal care

Ms Sylvia Bonono Munensa is responsible for these services.

Ms Sylvia Bonono Munensa is the registered manager for these services at this location.

Condition of this registration relating to carrying out this regulated activity

a. The Registered Provider must not accept any new packages of care without the prior written agreement of the Care Quality Commission. The term ‘new packages of care’ includes individuals who have previously received care from Silverjen Limited, any respite care packages, existing service users who are discharged from hospital and return home or any re start of care packages seeking to return to the Registered Provider.
b. By 19 August 2026 and thereafter every 1 month on the first Monday of each month, the registered provider must send the Care Quality Commission a written report addressing point (i) below. This report must include any monitoring data or audits undertaken to provide assurance that those arrangements have been implemented.
(i) The registered provider must ensure that risk assessments for each service user, receiving a regulated activity, set out how it will ensure risks to service users are managed and how service users will be supported in respect of all health needs and behaviours of distress. The registered provider must set out a separate risk assessment for each service user and each risk, detailing the risk, mitigation, and guidance for staff to follow to ensure care and support is safe and meets individual service users’ assessed risks. These risk assessments must be developed with the involvement of suitable professionals to provide reassurance that such plans meet the specific needs of the service users supported.
c. On Tuesday 1 September 2026 and on the first working day of every month thereafter, the registered provider must send to the Care Quality Commission a report of the planned versus actual (care visits completed for the previous month) for the service. This should be an excel spreadsheet or csv file and should contain for each call:
a) Name of service user
b) Date
c) Planned time in and out
d) Actual time in and out.
e) Name of staff member completing the visit.