DMC Imaging

Updated 18 October 2023

DMC Imaging provides a teleradiology reporting service to NHS hospital trusts and independent healthcare providers, providing remote reading and analysis of images. Services can be provided as a bespoke package for organisations for both backlog reduction initiatives and routine and urgent scans depending on the participating service’s requirements.

The reporting centre is staffed by a team of trained administrators who assign reporting to a team of General Medical Council (GMC) registered, sub specialist consultant radiologists who provide interpretation of diagnostic radiographs, magnetic resonance imaging (MRI) and computerised tomography (CT) scans.

We spoke with eight members of staff which included the registered manager and reviewed client feedback, and reviewed discrepancies arising from radiologist reports. The service was registered to carry out diagnostic imaging as a regulated activity.

Updated 18 October 2023

We rated it as good because:

• The service had enough staff to meet its contractual obligations with its clients. Staff had training in key skills and understood what processes to follow when identifying potential safeguarding scenarios. The service managed incidents well and learned lessons from them.
• Staff worked to best practice and relevant guidelines. Managers monitored the effectiveness of the service and made sure staff were competent.
• The provider planned its services to meet the needs of its clients.
• Leaders ran its service [EC1] well using reliable information systems and supported staff to develop their skills. Staff felt respected, supported and valued. Staff were clear about their roles and accountabilities. Staff were committed to improving services continually.

Updated 18 October 2023

We rated it as good because:

• The service had enough staff to meet its contractual obligations with its clients. Staff had training in key skills and understood what processes to follow when identifying potential safeguarding concerns. The service managed incidents well and learned lessons from them.
• Staff worked to best practice and relevant guidelines. Managers monitored the effectiveness of the service and made sure staff were competent.
• The service planned its services to meet the needs of its clients.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff felt respected, supported and valued. Staff were clear about their roles and accountabilities. Staff were committed to improving services continually.