We carried out a review of the data available to us about The Rock Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Rock Care Home, you can give feedback on this service.
About the service
The Rock Care Home is a residential care home providing accommodation and personal care for up to 14 older people. At the time of our inspection ten people were using the service.
People’s experience of using this service and what we found
People were protected from the risk of abuse and avoidable harm as staff were aware of their safeguarding responsibilities and knew how to report any concerns.
There were sufficient numbers of staff available to meet people’s needs. Staff had the skills, knowledge and experience to care for and support the people living at the service. Staff were recruited safely and received an induction and training to ensure they could meet people’s health and care requirements.
People’s medicines were managed safely and given as prescribed. Staff followed infection control guidance and had access to Personal Protective Equipment (PPE).
People were supported by staff who treated them with dignity, respect and were kind, patient and caring.
People’s needs and choices were assessed, and their care was reviewed regularly. Care records were reflective of people’s individual needs and risks. Information was provided on how these should be managed to reduce the risk of harm.
Staff understood their roles and responsibilities. Staff liaised with health and social care professionals to ensure people’s health and care needs were met.
People were supported to have maximum choice and control of their lives and supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported to maintain relationships with their families and had access to a range of activities.
The provider carried out regular audits of the service to oversee the quality of the care provided to people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 1 April 2021 and this is the first inspection.
The last rating for the service under the previous provider was requires improvement, published on 14 May 2019.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.