Our new assessment framework applies to providers, local authorities and integrated care systems. Our 5 key questions and our ratings (outstanding, good, requires improvement and inadequate) are still central to our approach.

Section 1

How we assess quality and performance

How often we carry out assessments, how we gather evidence and calculate ratings, and how to check for factual accuracy.
Last significant update: 9 January 2024

Section 2

Single assessment framework

Under each key question there are a set of quality statements. These describe what good care looks like and link to the regulations.
Last significant update: 9 January 2024

Section 3

Evidence categories

To make our judgements more structured and consistent, we collect evidence under 6 categories.
Last significant update: 20 September 2023

Section 4

Which evidence categories we prioritise for your sector

(You only need to read or download the section for your sector.)
Last significant update: 5 December 2023

Evidence categories for: