Urgent care services, including NHS 111 and GP out-of-hours services: information for providers

Page last updated: 26 April 2022
Organisations we regulate


What we look at when we inspect and monitor your service (key questions and KLOEs) and government regulations.


You must register with us to carry on any of the activities we regulate. You also need to let us know if your registration details change.


You need to notify us about certain changes, events and incidents that affect your service or the people who use it.

Inspection and monitoring

Find out what information we'll ask you to send us, what happens when we inspect and what you can expect to happen next.

More information for urgent care services