Our new approach to assessment

Our new assessment framework will apply to providers, local authorities and integrated care systems.

Our ratings and 5 key questions will stay central to our approach. We will continue to use:

  • 5 key questions (safe, effective, caring, responsive and well-led)
  • 4-point ratings scale (outstanding, good, requires improvement and inadequate).

How often we will assess, gather evidence and reach ratings

Under each key question there are a set of quality statements. These describe what good care looks like and link to the regulations.

Our assessment framework focuses on what matters to people.

Details of how providers will move into our new approach to assessment

To make our judgements more structured and consistent, we have six categories of evidence we collect.

These reflect what people have said matters to them