Our new assessment framework will apply to providers, local authorities and integrated care systems.
Our ratings and 5 key questions will stay central to our approach. We will continue to use:
- 5 key questions (safe, effective, caring, responsive and well-led)
- 4-point ratings scale (outstanding, good, requires improvement and inadequate).
We will let you know when this new assessment framework will affect you. Meanwhile, we continue our current methods to monitor, assess and rate providers.
Assessing quality and performance
How often we will assess, gather evidence and reach ratings
Key questions and quality statements
Under each key question there are a set of quality statements. These describe what good care looks like and link to the regulations.
People's experience of health and care
Our assessment framework focuses on what matters to people.
How the assessment process will work
An outline of the process, when it will affect providers, and links to guidance
Evidence categories
To make our judgements more structured and consistent, we have six categories of evidence we collect.
I statements
These reflect what people have said matters to them