You must submit your notification online or send it by email
You must tell us about abuse or allegations of abuse concerning a person using your service if any of the following applies:
- the person is affected by abuse
- they are affected by alleged abuse
- the person is an abuser
- they are an alleged abuser
NHS trusts: report deaths through NRLS or LFPSE. They do not need to notify us separately.
How to notify us
There are 2 ways you can tell us about an allegation of abuse.
Notify us online: new CQC portal
Use the online form: Allegations of abuse (safeguarding).
Create an account or sign in to notify us using the new CQC provider portal
Email a Word form
Use this form to tell us about abuse or allegations of abuse concerning a person using your service.
You must use this up-to-date form and provide all the information we ask for. If your form is incomplete we will return it to you.
Statutory notification: Abuse or allegations of abuse concerning a person who uses the service
If you are using assistive technology and have any issues using this form, please contact us to let us know. We will make reasonable adjustments wherever possible.
Email the completed form to HSCA_notifications@cqc.org.uk.
Your notification
Your acknowledgement number may be different to what you expect. As we upgrade our systems you will receive either an ENQ reference number, notification ID, or case ID. Any of these numbers will identify your notification.