We use national surveys to find out about the experience of service users receiving care and treatment from healthcare organisations and mental healthcare providers. Follow the links below to learn about our findings.
Outpatient survey 2011
Published 3 February 2012
Our national survey of the views of patients' experiences asked people about their most recent visit to an outpatient department.View survey results
Urgent and emergency care survey 2020 – type 1 services
Published 15 September 2021
Read the results of our latest survey which looked at the experiences of people using type 1 urgent and emergency care services in 2020.
Type 1 services include A&E departments, and may also be known as casualty or emergency departments.View survey results