• Organisation

Epsom and St Helier University Hospitals NHS Trust

This is an organisation that runs the health and social care services we inspect

Overall: Good read more about inspection ratings

Latest inspection summary

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Background to this inspection

Updated 19 September 2019

Epsom and St Helier University Hospitals NHS Trust provide services to a population of approximately 497,000 people living across south west London and north east Surrey. The trust also provides more specialist services, in particular orthopaedic, renal and level two neonatal intensive care to a wider catchment area.

The trust has approximately 892 beds located across two acute locations; Epsom General Hospital which is located in Epsom and St Helier Hospital and Queen Mary’s Hospital for Children which is located in Sutton.

The trust has a further eight locations registered with the CQC: Frimley Park Hospital Renal Unit, Kingston Satellite Dialysis Unit; Leatherhead; Mayday Satellite Unit, The New Epsom and Ewell Community Hospital, Molesey Community Hospital, Dorking Community Hospital and Sutton Hospital.

In addition to these registered locations, Epsom and St Helier University Hospitals NHS Trust is the host for the South West London Elective Orthopaedic Centre (SWLEOC) which is located on the Epsom General Hospital site. SWLEOC is run in partnership with a number of local trusts and is the largest hip and knee replacement centre in the United Kingdom and is one of the largest in Europe. Additionally, St Helier Hospital is home to the Southwest Thames Renal and Transplantation Unit which provides acute renal care and dialysis and is integrated with the St George’s University Hospital NHS Foundation Trust renal transplantation programme.

In April 2018, Patient Transport Services were brought in-house and has been provided by the trust since. The trust also began providing adult community, child community therapy services and sexual health in Sutton; and adult community in Surrey Downs from 1 April 2019.

The total actual number of whole-time equivalent staff in December 2018 was reported as 5,352.5 compared to the planned number of 5,274.3. However, since the 1 April 2019, with the acquisition of the community services, an additional 1000 staff are employed by the trust.

The trust services are commissioned by Sutton Clinical Commissioning Group, Merton Clinical Commissioning Group and Surrey Downs Clinical Commissioning Group.

Previously, we carried a comprehensive inspection of the trust in November 2015, a next phase inspection in January 2018 and a focused inspection in October 2018.

Overall inspection


Updated 19 September 2019

Our rating of the trust improved. We rated it as good because:

  • We rated safe as requires improvement; and effective, caring, responsive and well-led as good. We rated eight of the trust’s nine services as good. Only the emergency departments were rated as requires improvement. In rating the trust, we took into account the current ratings of the six services not inspected this time.
  • We rated well-led for the trust overall as good.

Our full Inspection report summarising what we found and the supporting Evidence appendix containing detailed evidence and data about the trust is available on our website www.cqc.org.uk/provider/RVR/reports