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Provider: St Helens and Knowsley Teaching Hospitals NHS Trust Outstanding

On 20 March 2019, we published a report on how well St Helens and Knowsley Teaching Hospitals NHS Trust uses its resources. The ratings from this report are:

  • Use of resources: Good  
  • Combined rating: Outstanding  

Read more about use of resources ratings

We are carrying out checks on locations registered by this provider. We will publish the reports when our checks are complete.

Patient surveys


We use national surveys to find out about the experience of service users receiving care and treatment from healthcare organisations and mental healthcare providers. Follow the links below to learn about our findings.

Maternity

Published 29 January 2019

We use national surveys to find out about the experiences of people who receive care and treatment.

During the summer of 2018, a questionnaire was sent to all women who gave birth in February 2018 (and January 2018 at smaller trusts).

Responses were received from 78 patients at St Helens and Knowsley Teaching Hospitals NHS Trust.

Inpatient

Published 13 June 2018

This survey looked at the experiences of 72,778 people who were discharged from an NHS acute hospital in July 2017.

Between August 2017 and January 2018, a questionnaire was sent to 1,250 recent inpatients at each trust.

Responses were received from 430 patients at St Helens and Knowsley Teaching Hospitals NHS Trust.

Children and young people

Published 28 November 2017

This survey looked at the experiences of 34,708 children and young people who received inpatient or day case care during October, November and December 2016.

Between February and June 2017, a questionnaire was sent to a maximum of 1,250 recent patients at each trust.

Responses were received from 153 patients at St Helens and Knowsley Teaching Hospitals NHS Trust.

Emergency department

Published 17 October 2017

We use surveys to find out about the experiences of people who receive care and treatment.

Between October 2016 and March 2017, a questionnaire was sent to 1,250 people who used emergency department services.

Responses were received from 277 people at St Helens and Knowsley Teaching Hospitals NHS Trust.

Outpatient

Published 3 February 2012

We use national surveys to find out about the experience of patients when receiving care and treatment from healthcare organisations. Between June and October 2011, a questionnaire was sent to patients who had recently attended an outpatient appointment for each NHS trust in England.

Responses were received from 471 patients at St Helens and Knowsley Teaching Hospitals NHS Trust.