You are here

Provider: Isle of Wight NHS Trust Good

On 04 September 2019, we published a report on how well Isle of Wight NHS Trust uses its resources. The ratings from this report are:

  • Use of resources: Inadequate  
  • Combined rating: Requires improvement  

Read more about use of resources ratings

Patient surveys


We use national surveys to find out about the experience of service users receiving care and treatment from healthcare organisations and mental healthcare providers. Follow the links below to learn about our findings.

Urgent and Emergency Care – Type 1 service

Published 15 September 2021

This survey looked at the experiences of people who attended type 1 or type 3 urgent and emergency care (UEC) services.

The 2020 survey involved 126 trusts with a type 1 accident and emergency (A&E) department. Fifty-nine of these trusts had direct responsibility for running a type 3 department (urgent treatment centre). Two different questionnaires were used and trust results are provided separately.

Type 1 services include A&E departments, and may also be known as casualty or emergency departments.

Type 3 services include urgent treatment centres, and may also be known as minor injury units. The survey only includes services directly run by an acute NHS trust.

These are the results for type 1 services.

See the results for trusts that had an eligible type 3 service.

We use surveys to find out about the experiences of people who receive care and treatment.

This survey looked at the experiences of 41,206 people who attended a type 1 service in September 2020 and 7,424 people who attended a type 3 service in September 2020 and, for smaller trusts, August also.

Between November 2020 and March 2021, a questionnaire was sent to:

  • 1,250 people who had used type 1 services at trusts with no eligible type 3 services, or
  • 950 people who had used type 1 services and 420 people who had used eligible type 3 services

Responses were received from 350 people at Isle of Wight NHS Trust.

Urgent and Emergency Care – Type 3 service

Published 15 September 2021

This survey looked at the experiences of people who attended type 1 or type 3 urgent and emergency care (UEC) services.

The 2020 survey involved 126 trusts with a type 1 accident and emergency (A&E) department. Fifty-nine of these trusts had direct responsibility for running a type 3 department (urgent treatment centre). Two different questionnaires were used and trust results are provided separately.

Type 1 services include A&E departments, and may also be known as casualty or emergency departments.

Type 3 services include urgent treatment centres, and may also be known as minor injury units. The survey only includes services directly run by an acute NHS trust.

These are the results for type 3 services.
See the results for type 1 services.

This survey looked at the experiences of 41,206 people who attended a type 1 service in September 2020 and 7,424 people who attended a type 3 service in September 2020 and, for smaller trusts, August also.

Between November 2020 and March 2021, a questionnaire was sent to:

  • 1,250 people who had used type 1 services at trusts with no eligible type 3 services, or
  • 950 people who had used type 1 services and 420 people who had used eligible type 3 services

Responses were received from 144 people at Isle of Wight NHS Trust.

Community Mental Health

Published 24 November 2020

We use surveys to find out about the experiences of people who receive care and treatment.

We received responses from 17,601 people who received community mental health services.

Responses were received from 273 people at Isle of Wight NHS Trust.

Maternity

Published 28 January 2020

We use national surveys to find out about the experiences of people who receive care and treatment.

During the summer of 2019, a questionnaire was sent to all women who gave birth in February (and January 2019 at smaller trusts).

Responses were received from 67 patients at Isle of Wight NHS Trust.

Children and young people

Published 19 November 2019

This survey looked at the experiences of 33,179 children and young people who were admitted in November and December 2018.

Between February and June 2019, a questionnaire was sent to a maximum of 1250 recent patients at each trust.

Responses were received from 91 patients at Isle of Wight NHS Trust.