- SERVICE PROVIDER
RockSolid 247 Limited Also known as RockSolid 247
This is an organisation that runs the health and social care services we inspect
Registration details
These are the registration details of the provider RockSolid 247 Limited. They set out what services RockSolid 247 Limited can legally provide, where they can provide them and who is responsible for them.
Personal care
Mr John Chamunorwa Mate is responsible for these services.
Condition of this registration relating to carrying out this regulated activity
Within seven days of this condition taking effect you must undertake a full
review of each Service Users’ needs to ensure that any risks associated with
their safety, wellbeing and health are identified and assessed. Completed risk
assessments must be accurate, detailed and shared with staff to provide them
with the information they need to provide safe care.
Within seven days of this condition taking effect you must undertake a full
review of staff training to ensure staff have received all of the training they
need to carry out the roles they are employed to perform. This is to assure
yourselves staff have the skills and knowledge they need to provide safe,
quality care.
The registered provider or their appointed representative must within seven
days of this condition taking effect and on the first Monday of every month
thereafter carry out audits at RockSolid 247 Limited to ensure the following:
• Completed risk assessments contain the guidance staff need to provide safe
care to Service Users.
• Risks associated with COVID-19 are assessed and are well managed to
keep Service Users and staff safe.
• Staff have completed the training they need in order to keep Service Users
safe.
• Your governance systems and management oversight are effective in
making, sustaining and continuously improving the quality and safety of the
service provided.
The registered provider or their appointed representative must send to the
Care Quality Commission a report outlining their audit findings within seven
days of completion. The report must summarise the audit findings, detail the
improvement actions to be taken, who is responsible for them and the
timescale in which improvements will be achieved.
Terms of this registration relating to carrying out this regulated activity
The registered provider must ensure that the regulated activity Personal care is managed by an individual who is registered as a manager in respect of that activity at or from all locations.