Archived: Bolehill View

During our follow up inspection we found the location had ensured effective processes had been introduced to ensure people’s capacity to make decisions had been adequately assessed regarding their consent to care and treatment.

We found people were protected from the risks of unsafe or inappropriate care and treatment because accurate and appropriate records had been maintained. The provider had introduced a system of audit to ensure care records had been fully completed and our review of care records identified no gaps in the completion of these records.

In some of the files we checked the provider had no evidence that each person’s ability to consent to their care had been assessed. Six out of the nine files we checked contained documentation in relation to care which was incomplete. This meant that the provider did not hold accurate or appropriate information about the care and treatment provided to each person who was using the service.

We checked the premises and saw that the building and décor were mostly in a good state of repair and appropriately maintained. We looked at two bedrooms and saw that they had been decorated in a bright and homely style.

Appropriate checks had been undertaken before staff began work, including identity checks, taking up references and carrying out Criminal Records Bureau (CRB) checks.