The Care Quality Commission
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Arrowe Park Dental Service General Anaesthetic Sedation Service

Ground Floor Maxillofacial Department, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, Merseyside, CH49 5PE (0151) 678 5111

Provided and run by:
Wirral Community NHS Foundation Trust

All Inspections

25 September 2013

During a routine inspection

We spoke with two parents of patients who told us they were happy with the care received. One parent who had used the clinic before told us: 'Staff are lovely.' We looked at a sample of comments received from patients who had completed 'patient experience forms'. One comment read: 'The service I had was excellent' and another read 'The staff made me feel very calm and explained everything to me.'

We found that the patient's needs were fully assessed and that the patient's records contained all the relevant clinical information to show a full health assessment had been carried out.

We saw that the clinic had appropriate emergency procedures in place and the staff were fully trained to deal with medical emergencies. In addition there was access to the hospital's emergency medical team (CRASH team).

We looked at the equipment in use within the clinic and found that the equipment was properly maintained and used appropriately.