During an assessment under our new approach
The date of assessment was 21 and 22 May 2025
Silverwood is the newest mental health inpatient service in northwest Surrey. Silverwood replaced the now-closed Abraham Cowley Unit (ACU) in Chertsey, which opened in 1988 and provided mental health services to people across Surrey and North east Hampshire. Silverwood Hospital has four wards of 16 beds (64 beds in total), all with single ensuite bedrooms, providing acute mental health care.
This inspection was triggered by concerns raised by the local stakeholders and patients in relation to the implementation if new systems and processes in a brand-new hospital setting. We carried out a comprehensive inspection and we visited all four wards at the Hospital.
During this comprehensive inspection we assessed all quality statements from the 5 key questions and found areas of good practice. We rated the service as good overall.
We rated the service as good. Staff assessed and mitigated risks. Care plans guided safe practice. The provider had enough staff to ensure people’s safety and meet their needs.
People were supported to have choice and control and were involved in planning their care.