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Inspection Summary


Overall summary & rating

Good

Updated 6 February 2020

About the service

Ashmount is a care home providing personal and nursing care and support to five people with learning disabilities and autism at the time of the inspection. The home can provide support for up to seven people.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service received planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service

All five people living at the home had learning disabilities and communication impairments. Although we were unable to communicate with people we spoke with three family members who told us they were happy with the care and support their relatives received.

We spent time observing the experience of people and how staff interacted with people. People appeared relaxed and comfortable with staff. Staff interacted well with people and were caring and supportive towards them.

The home had arrangements for keeping people safe from harm. Staff ensured people were safe. Risks to people’s health and wellbeing had been assessed. There was guidance for staff on how to minimise risks to people.

People were safeguarded from the risk of abuse. Staff had received training on how to safeguard people and were aware of the procedures they should follow if they suspected that harm or abuse had occurred.

People received their prescribed medicines safely. Medicines were safely stored and monitored. Staff had received medicines administration training. They worked in partnership with people’s GPs and other health professionals to ensure that people received the correct medicines.

The provider had carried out pre-employment checks to ensure that staff were suitable for their roles in supporting people. There was a sufficient number of staff deployed to meet people’s needs. Additional staffing was provided where people required support to participate in activities.

Staff had received regular training and demonstrated they had the knowledge and skills to support people’s needs. Regular staff supervisions and appraisals had taken place.

The home was clean, tidy and well-furnished. People’s individual safety had been considered in the design and furnishing of the home and garden. Up to date safety checks had been carried out and any essential maintenance concerns had been addressed. Suitable fire safety arrangements were in place.

Staff supported people to eat a healthy diet that was in line with their individual dietary needs and preferences. Guidance and training were provided to support people’s individual eating and drinking needs.

People were supported to remain healthy. Staff had worked in partnership with health professionals to ensure people’s healthcare needs were met.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the services supported this practice.

Staff provided people with person-centred care and support that met their individual needs and choices. People’s care and support needs were regularly reviewed, and staff were knowledgeable about how they should support these.

Staff supported people to participate in a range of social, therapeutic and community activities which met their individual needs. Family members told us that staff had supported people to successfully participate in new activities.

There was a complaints procedure and family members told us they knew how to complain. Although people were not able to verbally communicate complaints, staff had re

Inspection areas

Safe

Good

Updated 6 February 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 6 February 2020

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 6 February 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 6 February 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 6 February 2020

The service was well-led.

Details are in our well-led findings below.