The Princess Royal Hospital

Our overall rating of responsive at The Princess Royal hospital for medical care and Urgent and Emergency care was Requires Improvement.

We looked for evidence that people and communities were always at the centre of how care was planned and delivered. We checked that the health and care needs of people and communities were understood, and they were actively involved in planning care that met these needs. We also looked for evidence that people could access care in ways that met their personal circumstances and protected equality characteristics.

This key question has been rated as Requires Improvement. This meant people’s needs were not always met.