In response to our report, the provider wrote to us and told us what actions they were going to take to improve.
At this inspection we found that records related to people's care and treatment were now appropriately maintained.
We found that people's privacy and dignity was respected and their independence maintained and promoted.
People's care and support needs were appropriately assessed and their care was planned. We concluded that they received care safely, and to an appropriate standard.
We saw that people were comfortable in the presence of the staff who cared for them. People told us they felt safe and we found that staff were aware of their responsibilities in relation to protecting people from harm or abuse.
Staff were supported and trained appropriately in order to deliver care safely. In addition, staff had opportunities for continued professional development.
We found that the provider had adequate systems in place to monitor the quality of the service they provided.
However, we found that shortfalls in the maintenance of accurate records may put people at risk of receiving inappropriate care and treatment.