21 October 2015
During a routine inspection
We carried out an announced inspection visit of Harlow Renal Unit on 21 October 2015.
This was part of a comprehensive inspection.
This service was inspected but not rated.
Our key findings were as follows:
Staff reported and learnt from incidents. The unit was clean and infection prevention measures used kept patients safe. There were appropriate arrangements to assess and respond to patients at risk. Nurse staffing levels and nurse to patient ratios were closely managed and shortages responded to effectively to ensure safe care.
Feedback and concerns from patients were responded to and measures taken to improve the service. A strategy had been developed for the service to ensure the needs of the local population were met. There was good multi-disciplinary team working. A cohesive team at local and trust wide level worked to facilitate shared learning and effective use of resources.
Professor Sir Mike Richards
Chief Inspector of Hospitals