Pilgrim Hospital

Our overall rating of safe at Pilgrim Hospital remains requires improvement.

We rated safe for medicine as good. We assessed 4 quality statements. The service worked with people to understand what being safe means, detected and controlled potential risks in the care environment. They made sure that the equipment, facilities and technology supported the delivery of safe care. The service assessed and managed the risk of infection. 

However, the service did not always work with people and partners to establish and maintain safe systems of care, in which safety is managed, monitored and assured.

We rated safe for urgent and emergency care as requires improvement. We assessed 4 quality statements. At the time of the onsite assessment the evidence indicated that there was one breach of the legal regulations in relation to safe storage of medicines. Monitoring of room and fridge temperatures where medicines were stored was not done regularly, medicines were not always stored in locked cupboards, medicines with a limited shelf life were not always dated once opened and controlled drugs were not always accurately recorded.

There has been significant time since the assessment and the trust has taken some action in these areas, including increasing pharmacy led audits and support in the department and strengthened oversight of medicines storage and security. Therefore, at the time of publication, this is not an ongoing breach.

The service detected and controlled potential risks in the care environment. The service made sure that the equipment, facilities and technology support the delivery of safe care.