Hull Royal Infirmary

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We assessed one quality statement under the well-led key question. The Trust had a clear governance structure with strong leadership oversight, supported by up to date policies, risk assessments, and regular performance monitoring with partners such as the police and NHSE. Audit activity, supervision and incident reporting were well embedded, with consistently good compliance and a culture where staff felt supported and took pride in their work. Patient feedback was proactively sought and acted upon, helping ensure the service continued to meet contractual standards and patient need.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

The Trust had a clear governance structure with clear responsibilities and accountability for the running of the service. There was a clinical manager who oversaw the daily running of the service as well as seeing patients. Senior leaders within the Trust had knowledge and oversight of the SARC through the regular Safeguarding and Children Looked After Operational Group meeting.

There were relevant policies, procedures and risk assessments to support the management of the service which were regularly reviewed and updated as required. The performance of the SARC was scrutinised to ensure that it was meeting contractual requirements as well as responding to the needs of patients and partner agencies. The service met with the police and other partners to review performance and monitor outcomes for patients through Multi-Agency Safeguarding Arrangements Sub-Group Meeting.

NHSE commissioners told us they were happy that the SARC was meeting the required standards and performance, which meant patient health outcomes were good. NHSE confirmed that the SARC provided data and reports when expected and they were of good quality.

There was a programme of audits conducted by clinicians within the team, overseen by the SARC manager. These covered areas such as safeguarding, environmental cleanliness and the quality of patient records. Compliance was consistently good.

All staff received regular supervision, appraisal and peer review to ensure their practice met professional standards and identify any training needs. Staff took pride in their work and felt supported by their managers.

Staff felt confident about reporting incidents and were aware of the Trust’s procedure, and incidents were discussed at team meetings, so learning was shared.

Staff actively sought feedback from patients about their experience of using the service and their suggestions and comments were acted on where possible.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.