• Mental Health
  • NHS mental health service

Archived: Charterhouse

Seymour Road, Trowbridge, Wiltshire, BA14 8LS (01249) 468000

Provided and run by:
Avon and Wiltshire Mental Health Partnership NHS Trust

All Inspections

6 April 2011

During a routine inspection

People said that the ward was clean and tidy. They said that they felt safe on the ward. People said that they had plenty to eat and drink and there was always a choice of food, but some people said they wanted a healthier diet with more fresh fruit and vegetables.

Staff were described as 'friendly' and 'caring' and people felt that they were treated with dignity and respect. Some people felt that there were not enough staff, particularly therapy staff. They enjoyed participating in activities on the ward such as singing and bingo but they complained that there was not enough to do and few opportunities to go out and to exercise.

People said they felt able to tell staff if they were unhappy about any aspect of their care and they felt that they were listened to.