Blyth Community Hospital

All Inspections

Other CQC inspections of services

Community & mental health inspection reports for Blyth Community Hospital can be found at Northumbria Healthcare NHS Foundation Trust. Each report covers findings for one service across multiple locations

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12 February 2012

During an inspection in response to concerns

We spoke with six people who used the services at ward two Blyth Community Hospital. They told us how Blyth Community Hospital is a friendly place. Most of the people we spoke to had been on ward two for over four weeks. All of the people we spoke to described the over bearing temperature on the ward and how they were bored during their stay. One person told us 'I have been here a month now and I am thoroughly fed up'. 'I am sick of looking out of the windows.' People described the absence of a mobile trolley selling such items as newspapers, sweets, and drinks. Another commented on the absence of board games, books and access to a public telephone.

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15 June 2011

During an inspection in response to concerns

The patients we spoke to during the visit told us their privacy was respected and said the curtains were pulled around the bed when they were being examined or talking to the doctors. During the visit we saw that staff closed the curtains when attending to patients at their bedside. Patients told us that staff treat them with respect. We also observed staff speaking to patients with kindness and respect. We heard staff asking people about their preferences, for example, we heard one member of staff asking someone if they wanted tea or coffee and another asking someone if she required any further assistance. Most patients told us they knew about the facilities available to them at the hospital. There were posters and leaflets on the ward which gave people access to information about other ward facilities and treatment information leaflets. Patients and their families we spoke to told us they felt their nutritional needs and dietary preferences were well met. They gave positive feedback about the quality, range and availability of food. Patients we spoke to said they had no concerns or complaints about their care or treatment at the hospital.

See full summary of 15 June 2011 report See shortened summary of 15 June 2011 report