Archived: Walkergate Hospital

Most patients and their relatives told us that they were very satisfied with the care and treatment they received at Walkergate hospital. They said they had been treated with courtesy and respect and that their privacy and dignity had been well protected.

Patients told us they had been asked what they wanted to be called on their admission to hospital and that this was respected throughout their stay.

Patients and their families gave us positive comments about the quality, range and availability of the food provided People were complimentary about the staff who served or assisted them. Apart from one staff member who was described as 'more brusque' than others.

The range and quality of food was rated as good or very good by the people who spoke to us.

These were some of the things that people said to us;

'Staff are excellent and very caring.'

'they look after us well.'

'Very nice lunch.'

'I'm sorry the ward is closing.'

'All good, no complaints, best care ever.'

'Yes they have a good way of treating you.'