The Care Quality Commission
  • Mental Health
  • NHS mental health service

MH Services (CPFT) at Addenbrookes

Addenbrookes Hospital, Hills Road, Cambridge, Cambridgeshire, CB2 0QQ (01223) 726789

Provided and run by:
Cambridgeshire and Peterborough NHS Foundation Trust

All Inspections

Other CQC inspections of services

Community & mental health inspection reports for MH Services (CPFT) at Addenbrookes can be found at Cambridgeshire and Peterborough NHS Foundation Trust. Each report covers findings for one service across multiple locations
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During a check to make sure that the improvements required had been made

The information we reviewed in relation to safeguarding showed staff had received sufficient training in safeguarding of vulnerable adults. Bespoke safeguarding training had been delivered to all existing staff by the SOVA Advanced Practitioner, which consisted of relevant cases studies. Bespoke training for new starters was arranged and took place on 5 March 2014. A safeguarding lead had been appointed.

We saw incidents were discussed, investigated and referred to the local authority when required for further investigation. Minutes of meetings showed information on safeguarding was discussed on a regular basis.

Two standard questions were added to the clinical supervision form, asking about any safeguarding concerns.

Recruitment to additional nursing posts had been completed and an occupational therapist post filled. The organisation developed a retention plan for retaining staff once appointed. A protocol for managing staff shortage was developed in September 2013, and is used by the ward to fill shifts on a day to day basis.

12 July 2013

During a routine inspection

Three of the four people we spoke with during our inspection were happy to be on the ward. They told us that staff treated them with respect and respected their diverse needs. One person said, 'I feel very fortunate to be here.' Systems were in place to maintain people's privacy and dignity, and kept people as safe as possible.

A range of information was available to people and people were involved in some aspects of the running of the ward. One person said they had been involved in staff recruitment interviews.

People's care plans were comprehensive, individualised and had been reviewed at least weekly to ensure they accurately reflected people's changing needs. Any potential risks to people had been assessed and plans had been put in place to minimise the risks.

Three people told us they felt safe on the ward and staff confirmed they had received training in safeguarding vulnerable adults and children. However, one person had raised some issues, which we found had not been referred appropriately using the ward's safeguarding procedures. This meant that the processes in place were not robust enough to ensure that people were kept safe.

Staff had received training in a range of topics and told us they felt well supported by the management team. However, there were not enough staff on duty at all times to meet the needs of all the people on the ward.

People we spoke with knew how to make a complaint if they needed to.