Royal Albert Edward Infirmary

We only assessed accident and emergency care services at the Royal Albert Edward Infirmary as part of this assessment. Staff planned and delivered care according to best practice and national guidance. Staff protected the rights of patients subject to the Mental Health Act and followed the Code of Practice. The service participated in a range of local and national clinical audits. Staff made sure patients had enough to eat and drink including those with specialist nutrition and hydration needs. Fluid balance charts were not always completed consistently and accurately, but the service had taken actions to improve this.