Mary Seacole Nursing Home

Updated 12 January 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a review of infection control and prevention measures in care homes.

The service had been identified for use by the Local Authority as a designated care setting in response to the Winter Plan for people discharged from hospital with a positive Covid-19 status. This inspection was to ensure that the service was compliant with infection control and prevention measures.

This inspection took place on 23 December 2020 and was announced.

Updated 12 January 2021

About the service

Mary Seacole Nursing Home is a residential nursing home providing personal and nursing care to 43 people aged 60 and over at the time of the inspection. The service can support up to 50 people.

Mary Seacole Nursing Home can accommodate 50 people across six separate units, each of which has separate facilities. One of the units specialises in providing rehabilitation to up to seven people in a separate unit and another accommodates people for respite care.

People’s experience of using this service and what we found

Staff recruitment checks were verified by the provider, however, we have made a recommendation in relation to the availability of recruitment records.

People and relatives told us they felt safe at the service. People were protected from the risk of abuse or harm because staff knew the action to take should they suspect or witness any abuse. Risks to people were assessed and appropriately managed to ensure people received safe care. Appropriate infection control practices were followed by staff. Learning from incidents was discussed and shared with staff.

People’s needs were assessed before joining the service. Staff felt supported and received training relevant to their role. People’s nutritional and hydration needs were met by the service and their likes and dislikes considered. People had access to healthcare professionals to meet their health needs.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were treated without discrimination and their cultural and religious needs respected. People and relatives told us staff treated them with dignity and respect and looked after them well. People were involved in their care and staff encouraged people to develop their independence as much as possible.

People received individualised care relevant to their needs. People’s communication needs were documented in their care plan. People and relatives said they felt able to make complaints. People’s end of life wishes were assessed and documented in their plan of care.

Systems for monitoring the quality of the service were in place and regular audits took place. Systems for analysing incidents/complaints and continuous learning took place to improve the quality of the service provided to people.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good. (published 25 August 2017 ).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.