• Doctor
  • GP practice

Lea Road Medical Practice

Overall: Good read more about inspection ratings

35 Lea Road, Pennfields, Wolverhampton, WV3 0LS (01902) 682222

Provided and run by:
The Royal Wolverhampton NHS Trust

Important: The provider of this service changed. See old profile

All Inspections

28 January 2020

During an annual regulatory review

We reviewed the information available to us about Lea Road Medical Practice on 28 January 2020. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

5 July 2018

During a routine inspection

This practice is rated as Good overall.

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Lea Road Medical Practice on 5 July 2018 as part of our inspection programme.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.
  • The practice had developed an electronic patient record pop up alert for clinical staff to consider ‘the voice of the child’ for example in the event that domestic abuse was suspected.

The areas where the provider should make improvements are:

  • Consider improvements to the identification of carers.
  • Keep under regular review and monitor the emergency medicines held at the practice.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

Please refer to the report and the evidence tables for further information.