- NHS hospital
Warwick Hospital
Assessment report published 2 June 2026
Contents
Ratings - Services for children & young people
Our view of the service
We completed an unannounced inspection of services for children and young people on 21 and 22 October 2025 at Warwick Hospital. Our inspection of children and young people services was based on intelligence information and an aged rating from 2017.
This was a comprehensive assessment, and we assessed all quality statements across each key question of is the service safe, effective, caring, responsive and well led. We rated all key questions as good. We rated the service overall as good.
The hospital’s children and young people’s service had 1 ward, MacGregor ward which was a 17-bed inpatient ward, children’s outpatient area, special care baby unit (SCBU), and transitional care unit, paediatric assessment unit (PAU) and neonates unit. The service also provided 1 high dependency bed. The ward and units accommodated children and young people from birth to 16 years of age.
Children and young people were assessed on the PAU for further care and treatment to be identified. Following assessment, children were either admitted for treatment on the ward or discharged home. The neonatal unit looked after new-born babies who needed extra support.
A CQC team of 1 inspector, 1 regulatory coordinator, 2 CQC senior specialists for people with a learning disability and autism and 2 specialist advisors carried out the inspection. We spoke with 15 staff members including senior nursing staff, ward managers, sisters and healthcare assistants. We met with doctors and consultants, housekeeping, nurses and student nurses. Also, the lead for diabetes, the lead for epilepsy, safeguarding leads, and the paediatric crisis, neurodiversity and learning disability lead nurse. During the assessment we spoke with 18 patients with consent and some family members and carers. We reviewed 14 patient records. We attended 2 ward rounds, 2 safety huddles, 1 morning handover meeting and 1 child in crisis meeting (also known as the bronze meeting).
The inspection included a member of the medicines team. They visited the MacGregor ward and spoke with 2 pharmacists, a resuscitation officer, lead nurse for paediatrics and the associate chief nursing officer.
People's experience of this service
Children, young people and their carers gave positive feedback about their experience and told us they were happy with the care provided. We saw patients being treated with care, dignity, and compassion.
Records of patients care and treatment were well documented and clearly identified what treatment had taken place. The next steps were clearly identified. However, not all patients, for whom it would have been appropriate and beneficial had an ‘All About Me’ document to provide staff with valuable information about a child or young person who may have different needs. Where these documents were available, some were only partially completed. In some areas, the completion and approach to the use of patient passports was inconsistent.
Children and young people were supported to receive their prescribed medicines in a way that met their individual needs.