The Care Quality Commission
  • Mental Health
  • NHS mental health service

The Becklin Centre

Alma Street, Leeds, West Yorkshire, LS9 7BE (0113) 305 5000

Provided and run by:
Leeds and York Partnership NHS Foundation Trust

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Other CQC inspections of services

Community & mental health inspection reports for The Becklin Centre can be found at Leeds and York Partnership NHS Foundation Trust. Each report covers findings for one service across multiple locations
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21 August 2012

During a themed inspection looking at Dignity and Nutrition

Patients told us what it was like to be treated as an in patient at this hospital and described how they were treated by staff and their involvement in making choices about their care and treatment. They also told us about the quality and choice of food and drink available. This was because this inspection was part of a themed inspection programme to assess whether older people receiving care and treatment in NHS hospitals are treated with dignity and respect and whether their nutritional needs are met.

The inspection team was led by a Care Quality Commission (CQC) inspector joined by another CQC inspector, a practising professional and an Expert by Experience, who has personal experience of using or caring for someone who uses this type of service.

We visited two wards, one female ward and one male ward during our visit and we spoke with patients and staff. We spoke with six patients and nine staff members and looked at four patient care records.

The patients we spoke with told us they were treated with dignity and respect. They also confirmed that they were asked what name they wished to be called and their wishes were respected.

Patients were very positive about how staff had supported them during their stay.

Comments included 'they are all very nice', 'the manager is very pleasant', 'I've never heard them raise their voices' and 'sometimes they have to be firm with us but that's understandable if it's in our care plan'.

We observed staff interacting with and supporting patients in a kind and respectful way. We saw that staff had a good skill mix and had experience to understand the needs of patients in their care.

Patients were generally positive about the hospital regarding the ward environment, choice of menu, facilities and their surroundings. We heard that there was a reasonable choice and range of meals available and there was support or monitoring of patients nutritional needs when needed.