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Archived: Savernake Hospital

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Inspection carried out on 19 November 2010

During a routine inspection

People told us that they were happy with the care and treatment they received. They praised the staff, saying �they are always cheerful and when you call them they always come - I cannot fault them.� People on the ward and their relatives also commented on the cleanliness of the ward, saying �it is exceptionally clean - absolutely spotless.� �I think they are very thorough with the cleaning.� They also commented on the quality of the food which was described as �very good� and �excellent�. People said that they liked the ward environment, that they felt safe, secure and comfortable. They felt that their privacy and dignity were respected and that they were kept well informed about their care and treatment.