This service is rated as Good overall. (This service has not been inspected before).
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at Fiore Medical Centre Limited (also known as Med Fiore Aesthetic Clinic) on 11 August 2021 as part of our inspection programme and to provide a rating for the service.
At this inspection we found:
- The premises were used for pre-treatment consultations with patients and post-treatment follow up reviews. All treatment and consultations were carried out by the provider. Surgical procedures were undertaken at a private hospital and not on the premises that we inspected.
- The premises were clean and hygenic and infection prevention and control was well managed with appropriate cleaning processes in place.
- There were good systems in place at these premises to manage risks so that safety incidents were less likely to happen. There had been no patient related safety incidents at the time of the inspection but there were satisfactory policies and procedures to follow in the event of an incident happening.
- The service routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
- Staff involved and treated people with compassion, kindness, dignity and respect.
- Patients were able to access care and treatment from the service within an appropriate timescale for their needs.
- There was a strong focus on continuous learning and improvement throughout the service.
The areas where the provider should make improvements are:
- The provider should be able to provide documentary evidence that all appropriate and necessary checks and training have been undertaken on the external hospital staff that are working under his supervision.
- The provider should consider undertaking two-cycle audits of clinical outcomes to review the effectiveness of treatment.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care