• Dentist
  • Dentist

Ipswich Orthodontic Centre

72 Berners Street, Ipswich, Suffolk, IP1 3LU (01473) 255399

Provided and run by:
Mr Henry Wong

Assessment report published 15 September 2025

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Effective

Regulations met

12 September 2025

We found this practice was providing effective care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

Assessing needs

Regulations met

The judgement for Assessing needs is based on the latest evidence we assessed for the Effective key question.

Delivering evidence-based care and treatment

Regulations met

The provider had systems to ensure that people who used the service received person-centred care and treatment, that was appropriate, met their needs and was reflective of their personal preferences. Preventive oral health care was encouraged. Staff kept up-to-date with current evidence-based practice and had the skills, knowledge and experience to carry out their roles.

The practice offered NHS orthodontic treatment for patients. The specialist orthodontists carried out patient assessments in line with recognised guidance from the British Orthodontic Society. They accepted orthodontic referrals from general dental practitioners and saw patients who self-referred themselves. They provided the full range of Orthodontic treatments including fixed braces and clear aligners.

There were arrangements in place to refer patients back to their general dental practitioners for routine dental care and treatment required as part of their orthodontic treatment plans, such as dental extractions.

Where applicable, patients were referred to secondary care specialists for treatment the practice or referring general dental practitioners did not provide. This included referring patients with suspected cancer under the national faster diagnosis pathways.

Patient care records we reviewed, were in line with recognised guidance. We saw evidence the orthodontists justified, graded and reported on the radiographs they took.

Staff obtained patients’ consent for treatment in line with legislation and guidance and understood their responsibilities under the Mental Capacity Act 2005. Staff described how they involved patients’ relatives or carers when appropriate and made sure they had enough time to explain treatment options clearly.

Staff felt the practice supported them to develop and enabled them to take on responsibilities. Staff described how they were encouraged to attend courses, take on various roles and responsibilities and how the practice supported their training financially. We saw dental nurses had received additional training to allow them to carry out intra-oral scanning.

How staff, teams and services work together

Regulations met

The judgement for How staff, teams and services work together is based on the latest evidence we assessed for the Effective key question.

Supporting people to live healthier lives

Regulations met

The judgement for Supporting people to live healthier lives is based on the latest evidence we assessed for the Effective key question.

Monitoring and improving outcomes

Regulations met

The judgement for Monitoring and improving outcomes is based on the latest evidence we assessed for the Effective key question.

The judgement for Consent to care and treatment is based on the latest evidence we assessed for the Effective key question.