The Care Quality Commission
  • Ambulance service

Archived: GB-EMS

39 Waltham Crescent, Aldermoor, Southampton, Hampshire, SO16 5NW 070 4090 0508

Provided and run by:
GB Emergency Medical Services Limited

Important: This service was previously registered at a different address - see old profile
Important: This service is now registered at a different address - see new profile

All Inspections

26 November 2013

During a routine inspection

We were not able to talk with people who used the ambulance service as they did not visit the base, and the majority of the work this service did was at public and sporting events. We spoke with a representative of an organisation who regularly engaged the services of GB – EMS. They were complimentary about the service. They told us “we have only had positive feedback about the service. We have never had any complaints about them”.

We viewed records of patient's care. These showed staff recorded all relevant information needed before treatment was administered. We spoke with two members of staff. They told us they always completed the patient's record to ensure patient's safety.

The service had an infection control policy in place. We viewed the two vehicles which we found to be clean and hygienic. Cleaning regimes were in place for both vehicles. Staff told us they had completed infection control training and described the procedures they followed to ensure the vehicles and equipment were cleaned regularly.

Equipment and vehicles were adequately equipped and maintained. Procedures were in place to ensure equipment was checked and replaced as necessary and medical gases were stored securely.

Records showed the necessary checks on staff employed as emergency medical technicians, nurses and paramedics had all been carried out.