The Care Quality Commission
  • Doctor
  • GP practice

The Lawn Medical Centre

Overall: Good read more about inspection ratings

Guildford Avenue, Swindon, Wiltshire, SN3 1JL (01793) 536515

Provided and run by:
Wyvern Health Partnership

Important: The provider of this service changed. See old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about The Lawn Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about The Lawn Medical Centre, you can give feedback on this service.

23 August 2022

During a routine inspection

We carried out an announced comprehensive inspection at The Lawn Medical Centre on 23rd August 2022. Overall, the practice is rated as good.

Safe - Good

Effective - Good

Caring - Good

Responsive - Good

Well-led - Good

The previous inspection was in 2017 when the practice was under different leadership. We rated it good overall.

The full reports for previous inspections can be found by selecting the ‘all reports’ link for The Lawn Medical Centre on our website at www.cqc.org.uk

Why we carried out this inspection

We carried out this inspection due to the surgery having been taken over by a new parent organisation in 2020. This is our first inspection under the new leadership.

How we carried out the inspection

This inspection was carried out in a way which enabled us to spend a minimum amount of time on site.

This included:

  • Conducting staff interviews using video conferencing.
  • Completing clinical searches on the practice’s patient records system (this was with consent from the provider and in line with all data protection and information governance requirements).
  • Reviewing patient records to identify issues and clarify actions taken by the provider.
  • Requesting evidence from the provider.
  • A short site visit.

Our findings

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • Patients could access care and treatment in a timely way.
  • Outcomes from the national GP patient survey were largely better than the local and national averages.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Prioritise looking at the high number of patients on Benzodiazepines or Z drugs and patients prescribed Gapapentoids for quality improvement work as this is relatively high risk.
  • Arrange to complete a fire risk assessment
  • Arrange for all staff to complete Sepsis training

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services